We would be happy to address and fix any issues with one of your orders! If your package or video was not what was ordered please explain in detail what was incorrect and we will send you a new package from the same model OR from a different model in certain circumstances. Full refunds will be in the form of store credit
To request a refund, please contact us at firstname.lastname@example.org. Please note that refunds and exchanges are only available up to 30 days past the date of the charge. Refunds are at the sole discretion of usedpantiesforsale.us.